Shipping (Malaysia)

• Orders are processed and shipped within 1–3 business days.
• Delivery usually takes 3–5 business days within Malaysia, depending on courier service.
• Delivery usually takes 3–5 business days within Malaysia, depending on courier service.

Shipping (Australia – from 2026 launch)

• Orders will be processed and shipped within 1–3 business days.
• Delivery typically takes 3–7 business days, depending on your state and courier.
• Products are stored and handled in a cool, controlled environment to protect herbal ingredients.

Refunds & Returns

• We offer a 30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days of delivery for a full refund. 
  There is no need to return the product.
• For health and safety, opened products cannot be returned, and returns are not required when claiming the 30-day money-back guarantee.
• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@ajteratai.com with your 
  order number and a photo.
• Approved refunds will be processed to your original payment method within 7–10 business days.

Contact Us
📧 support@ajteratai.com